Frequently Asked Questions

Everything you need to know about your Scandivv shopping experience.

How long does shipping take?

Standard shipping typically takes 5-10 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your package's journey.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a request.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible financing options.

Are your materials sustainably sourced?

At Scandivv, we prioritize ethical manufacturing. We partner with suppliers who utilize organic cotton, recycled polyesters, and eco-friendly dyes whenever possible.

Can I change or cancel my order?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team.